Store Policy
Customer Care
Designing custom hats is a process that combines our customer preferences with an artistic vision. This process can take up to three weeks to create. If you have any concern about the design process, shipping, or how to care for your hat, please reach out to Kathy via email: info@kclids.com. Purchasing a custom hat from KC Lids should be a positively memorable experience so you can buy with confidence.
Privacy & Safety
Information collected during a visit to our site or a purchase from our store is stored in our private database. Your personal information is not sold or shared beyond any purpose to complete your purchase. We use third party banking to verify payments for our protection. We will contact you after your online purchase to confirm details in your order before beginning to customize your design. When your order is ready, we will contact you to arrange pickup or assign a tracking number for shipping.
Your privacy is of the highest importance to KC Lids.
Wholesale Inquiries
KC Lids is open to wholesale inquires.
Payment Methods
Credit / Debit Cards
PAYPAL